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PROTECTING OUR CUSTOMERS

FOR YOUR SECURITY

At The Bank we value the safety and privacy of our customers and protection of personal financial information. When you call us or personally come inside, we may ask for information to verify your identity, but we want to assure you that we will never call or email you asking for personal or password information.

Identity theft is a growing concern. Several "scams" are conducted through phone calls and / or emails asking a customer to reveal account numbers, ATM/Debit Card numbers, passwords or other personal, private, non-public information. In some cases, scammers are sending fraudulent emails claiming to be from certain bank or banking agencies. Others ask customers to visit a fraudulent website identical to the bank or banking agencies in order to have customers provide their personal information.

We want to remind you never to disclose ANY personally identifying information if requested via an unsolicited email or phone call. This includes:

  • Account numbers, ATM/Debit card numbers, credit card numbers
  • Personal Identification Numbers (PIN) or passwords
  • Social Security Number
  • Mother's Maiden Name
  • Date of birth
  • Other private information

For extra security, after using The Bank's Online banking, log out when finished and close your browser before leaving your computer. Never leave your computer unattended during an internet banking session, and never respond to an unsolicited email that asks for detailed financial information.

For your protection, when in doubt, STOP and CALL us at the number you know and trust (337) 824-0033.

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